{{ (moduleVm.actions && moduleVm.changeStatus) ? moduleVm.status : '' }} NSO Educator Toolkit: Communication for Nursing Professionals

Activity Steps

Description

Miscommunication is a critical element associated with malpractice cases and errors in health care. This module focuses on effective communication skills for interacting with patients, family members, and among health care providers.

Purpose of Activity

To provide nursing professionals with strategies for effective communication with patients, family members, and among health care providers.

Learning Objectives/Outcomes

After completing this continuing education activity you will be able to:

  1. Identify the risks surrounding poor communication, specifically those which increase exposure to negligence and malpractice claims
  2. Select better quality and effective communication techniques to avoid malpractice incidents
  3. Apply communication methods to a sample case in order to learn how to protect patients from harm and minimize liability exposure
Price: $17.95

Credits:

  • ANCC 1.5 CH
  • DC - BON 1.5 CH
  • FL - BON 1.5 CH

Lippincott Williams & Wilkins is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. This activity is also provider approved by the California Board of Registered Nursing, Provider Number CEP 11749.

Lippincott Williams & Wilkins in approved continuing nursing education provider by the District of Columbia Board of Nursing.

Lippincott Williams & Wilkins is also an approved provider of continuing nursing education by the District of Columbia and Florida #50-1223. Your certificate is valid in all states.

Test Code: FOMP0613
Published: June 1, 2013
Expires: 6/4/2021
Passing Score: 14/20 (70%)
Authors: Nurses Service Organization
Categories: Legal/Ethical