{{ (moduleVm.actions && moduleVm.changeStatus) ? moduleVm.status : '' }} Communication for Senior Managers
Activity Steps
{{ evaluation.question.text }}
{{choice.text}}
{{evaluation.answerSet[0].text}}
Description
This interactive module contains audio. To hear audio, you must use a headset or have speakers connected to the computer. To play audio, click on the speaker icon which is on the upper right corner of each slide. To read narration for each slide, click on the text icon next to the speaker icon.Purpose of Activity
This course will review general standards of communication, chain of command, and/or customer centered principles to avoid risk. This course will emphasize how miscommunication is the common cause to many safety, privacy, and liability issues for senior living communities.Learning Objectives
After completing this continuing education activity you will be able to:
- Identify communication strategies that establish trust and positive relationships.
- Discuss the importance of communication in providing a safe environment.
- Identify processes for reporting and communicating adverse events.
Disclosures
The planners have no financial relationships related to this educational activity. The program has been peer reviewed and has been determined to be free of commercial bias.
Price:
$14.95
Credits:
- ANCC 0.5 CH
- DC - BON 0.5 CH
- GA - BON 0.5 CH
- NM - BON 0.5 CH
- SC - BON 0.5 CH
- WV - BOERN 0.5 CH
Lippincott Professional Development is accredited with distinction as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. This activity is also provider approved by the California Board of Registered Nursing, Provider Number CEP 11749. Lippincott Professional Development is also an approved provider of continuing nursing education by the District of Columbia Board of Nursing, Florida Board of Nursing, Georgia Board of Nursing, New Mexico Board of Nursing, South Carolina Board of Nursing, and West Virginia Board of Examiners for Registered Professional Nurses, #50-1223.
Lippincott Professional Development in approved continuing nursing education provider by the District of Columbia Board of Nursing, provider number 50-1223.
Lippincott Professional Development in approved continuing nursing education provider by the Georgia Board of Nursing, provider number 50-1223.
Lippincott Professional Development in approved continuing nursing education provider by the New Mexico Board of Nursing, provider number 50-1223.
Lippincott Professional Development in approved continuing nursing education provider by the South Carolina Board of Nursing, provider number 50-1223.
Lippincott Professional Development in approved continuing nursing education provider by the West Virginia Board of Examiners for Registered Professional Nurses, provider number 50-1223.
Lippincott Professional Development in approved continuing nursing education provider by the District of Columbia Board of Nursing, provider number 50-1223.
Lippincott Professional Development in approved continuing nursing education provider by the Georgia Board of Nursing, provider number 50-1223.
Lippincott Professional Development in approved continuing nursing education provider by the New Mexico Board of Nursing, provider number 50-1223.
Lippincott Professional Development in approved continuing nursing education provider by the South Carolina Board of Nursing, provider number 50-1223.
Lippincott Professional Development in approved continuing nursing education provider by the West Virginia Board of Examiners for Registered Professional Nurses, provider number 50-1223.
{{ evaluation.question.text }}
{{choice.text}}
{{evaluation.answerSet[0].text}}
Test Code: LASM0522a
Published: May 2022
Expires: 3/6/2026
Sources:
Leading Age
Required Passing Score: 7/10 (70%)
Specialties:
Long-Term Care