{{ (moduleVm.actions && moduleVm.changeStatus) ? moduleVm.status : '' }} Essential Case Management Practices Amidst the Novel Coronavirus Disease 2019 (COVID-19) Crisis, Part I: Tele-case Management, Surge Capacity, Discharge Planning and Transitions of Care

Activity Steps

Purpose of Activity

To provide information on essential case management practices and strategies during the novel coronavirus disease 2019 (COVID-19) crisis by addressing tele-case management, surge capacity, discharge planning, and transitions of care.

Learning Objectives

After completing this continuing education activity you will be able to:

  1. Recognize how the novel COVID-19 crisis has impacted the role of case managers, utilization of triage call centers, and the development of guidelines and legislation.
  2. Describe how case managers can utilize the various types of technological approaches presently available to assist with patient care.
  3. Summarize case manager considerations for classifying patient risk status, discharge planning, and implementation of care during the COVID-19 crisis.
Price: $17.95


  • ANCC 1.5 CH
  • CCMC 1.5 CH
  • NAHQ 1.5 CEH
  • DC - BON 1.5 CH
  • FL - BON 1.5 CH
  • GA - BON 1.5 CH

Lippincott Professional Development is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. This activity is also provider approved by the California Board of Registered Nursing, Provider Number CEP 11749. Lippincott Professional Development is also an approved provider of continuing nursing education by the District of Columbia Board of Nursing, Florida Board of Nursing, and Georgia Board of Nursing, #50-1223.

This Continuing Education (CE) activity is provided by Lippincott Professional Development and has been preapproved by the Commission for Case Manager Certification (CCMC) for 1.5 CE contact hours.

This continuing education (CE) activity is provided by Lippincott Professional Development and has been approved by the National Association for Healthcare Quality (NAHQ) for 1.5 CPHQ CE Hours. CPHQ CE Hours are based on a 60-minute hour. This CE is approved for meeting requirements for certification renewal.

Test Code: PCM0920A
Published: Sep/Oct 2020
Expires: 9/1/2021
Required Passing Score: 16/20 (80%)
Authors: Hussein M. Tahan, PhD, RN, FAAN