{{ (moduleVm.actions && moduleVm.changeStatus) ? moduleVm.status : '' }} Incorporating Patient-Centernedness Into Case Management Practice: Concepts, Interventions, and Management

Purpose of Activity

To provide information about the concepts, interventions, and measurement tools needed to incorporate patient-centeredness into case management practices.

Learning Objectives/Outcomes

After completing this continuing education activity you will be able to:

  1. Identify patient-centeredness recommendations for health care improvement recommended by the Institute of Medicine (IOM) and the Case Management Society of America (CMSA).
  2. Describe patient-centeredness principles as defined by the CMSA and other organizations.
  3. Discern how health care roles and measurement tools support patient-centeredness care.
Price: $17.95


  • ANCC 1.5 CH
  • CCMC 1.5 CH
  • NAHQ 1.5 CEH
  • DC - BON 1.5 CH
  • FL - BON 1.5 CH
  • GA - BON 1.5 CH

Lippincott Professional Development is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. This activity is also provider approved by the California Board of Registered Nursing, Provider Number CEP 11749. Lippincott Professional Development is also an approved provider of continuing nursing education by the District of Columbia Board of Nursing, Florida Board of Nursing, and Georgia Board of Nursing, #50-1223.

This Continuing Education (CE) activity is provided by Lippincott Professional Development and has been preapproved by the Commission for Case Manager Certification (CCMC) for 1.5 CE contact hours.

This continuing education (CE) activity is provided by Lippincott Professional Development and has been approved by the National Association for Healthcare Quality (NAHQ) for 1.5 CPHQ CE Hours. CPHQ CE Hours are based on a 60-minute hour. This CE is approved for meeting requirements for certification renewal.

Test Code: PCM0119B
Published: Jan/Dec 2019
Expires: 1/1/2020
Passing Score: 13/18 (72%)
Authors: Michael B. Garrett , MS, CCM, CVE, NCP, BCPA
Categories: Case Management , Management
Specialties: Case Management, Management