{{ (moduleVm.actions && moduleVm.changeStatus) ? moduleVm.status : '' }} Improving Post-Hospital Discharge Telephone Reach Rates through Prehospital Discharge Face-to-Face Meetings

Purpose of Activity

To provide information about a study designed to increase the postdischarge telephone follow-up (TFU) reach rate by having predischarge face-to-face meetings between the patient and a telephonic case manager (CM).

Learning Objectives/Outcomes

After completing this continuing education activity you will be able to:

  1. Describe the use of TFU in post-hospital discharge.
  2. Identify the methodology used for this study.
  3. Evaluate the results and implications of the study for case management.
Price: $12.95


  • ANCC 1.0 CH
  • CCMC 1.0 CH
  • DC - BON 1.0 CH
  • FL - BON 1.0 CH
  • GA - BON 1.0 CH

Lippincott Professional Development is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. This activity is also provider approved by the California Board of Registered Nursing, Provider Number CEP 11749. Lippincott Professional Development is also an approved provider of continuing nursing education by the District of Columbia Board of Nursing, Florida Board of Nursing, and Georgia Board of Nursing, #50-1223.

This Continuing Education (CE) activity is provided by Lippincott Professional Development and has been preapproved by the Commission for Case Manager Certification (CCMC) for 1.0 CE contact hours.

Test Code: PCM1117B
Published: Nov/Dec 2017
Expires: 11/1/2019
Passing Score: 13/18 (72%)
Authors: Franz H. Vergara, PhD, DNP, RN, ONC, CCM; Daniel J. Sheridan, PhD, RN, FAAN; Nancy J. Sullivan, DNP, RN; Chakra Budhathoki, PhD