At Lippincott Williams & Wilkins, we understand the importance of online privacy, and we strive to keep members informed of our privacy practices. We’ve established the following policies to explain how we use information collected from you. Please read the policy carefully and notify us if you have questions.
We ask you to complete a registration form so that you may gain access to certain portions of Lippincott Williams & Wilkins. Becoming a registered member simplifies your online experience and provides you with relevant content. The Lippincott Williams & Wilkins registration form requires contact information, such as your name and e-mail address, unique identifiers such as a username and password, and demographic information such as your zip code, education, and professional status. We use this information to verify your identity as well as for other purposes.
For example, your contact information allows Lippincott Williams & Wilkins staff to get in touch with you for administrative purposes, when necessary. Demographic and profile data helps us to improve your Lippincott Williams & Wilkins experience. By understanding your preferences, we can offer you appropriate content, products and services to meet your specific needs.
Participating in surveys and contests
Lippincott Williams & Wilkins occasionally offers contests and surveys, in which we ask participants for contact information, unique identifiers, and demographic information. These contests and surveys are always voluntary and never required to gain access to Lippincott Williams & Wilkins.
We use contact information to notify winners and award prizes. Survey responses assist us in providing relevant content and improving your overall experience at Lippincott Williams & Wilkins.
Participating in public forums
Lippincott Williams & Wilkins may offer its members chat rooms, forums, interactive webcasts, interactive job fairs and expos, message boards, and news groups. Please remember that these are public areas and that information you choose to disclose in them may be viewed by anyone, anywhere. Exercise caution when disclosing personal information in any of these areas.
Lippincott Williams & Wilkins will not be accountable for information willingly shared in a public forum or other area because the information can be viewed by other members and anonymous parties over whom Lippincott Williams & Wilkins has no control. Keep in mind at all times that information shared by other users in a public area is never examined by the clinical and editorial experts at Lippincott Williams & Wilkins for accuracy, appropriateness, and currentness. Lippincott Williams & Wilkins cannot be held liable for events arising from the use of information in a public forum.
When purchasing a product or service from Lippincott Williams & Wilkins, you will be asked to provide contact information, unique identifiers, and financial information, such as your billing account or credit card numbers. We use your contact information to reach you if a problem occurs with your order. We use your financial information for billing and to make sure your order is fulfilled properly.
Using your information
Lippincott Williams & Wilkins collects information to make sure you receive CE activities that are available and relevant to your professional practice. We won’t share this information with other parties except as described in this policy statement.
Lippincott Williams & Wilkins collects personal information, including email addresses, when visitors register on the site to become members. This information allows us to present you with a more customized experience on Lippincott Williams & Wilkins, including offers, products and services from Lippincott Williams & Wilkins, and third parties whom we deem appropriate. We comply with the provisions of the CAN-SPAM Act of 2003 and will not provide your email address to any outside parties without your express consent. You may unsubscribe from any email series by following the instructions in the email, or by sending an unsubscribe request to firstname.lastname@example.org. If you no longer wish to receive any email correspondence from Lippincott Williams & Wilkins other than purchase confirmations, please send an email to email@example.com with the subject line: Unsubscribe All.
Sharing information with third parties
We compile, or aggregate, information collected from and about our members in a database. We share information in the aggregate with our partners and advertisers. No personally identifiable information is included.
We use a credit card-processing company to administer purchases made on the site, and a shipping company to fulfill orders for products other than those delivered online. We share your personal information with these partners to ensure that your purchases are fulfilled properly and in a timely manner. These partners do not use this information for any other purpose.
To take full advantage of the services Lippincott Williams & Wilkins provides, you must have cookies turned on. Consult your computer’s Help section to learn how to turn cookies on or off. Be assured that demographic information is shared only in the aggregate (not individual information) and that our partners are committed to using that information only to offer products and services that meet your needs.
Gathering other data
We use computer-specific addresses (called Internet Protocol, or IP, addresses) to analyze trends, administer the site, track user movement, and gather broad, aggregate demographic information. Your IP address is used to help identify you and to tie your purchases to your user information. Your IP address also helps us analyze trends, diagnose problems with our servers, and administer our Web site.
Links to other sites
Content from third-parties
Lippincott Williams & Wilkins may feature products marketed and distributed to users by third-party vendors. These vendors are carefully screened by Lippincott Williams & Wilkins to provide the best possible shopping experience for our members. Nevertheless, Lippincott Williams & Wilkins assumes no responsibility for orders placed with these vendors, nor liability for their products, services, or fulfillment capabilities.
Changing your personal information
You may modify your personal information at any time by making changes to your user profile. If you need assistance in making changes to your profile, please contact us at firstname.lastname@example.org or call at 800-787-8985.
Security and updates
Lippincott Williams & Wilkins takes stringent precautions to protect our members’ information. We have established online and offline security measures to avoid the loss, misuse, or alteration of the information under our control, and we constantly refine those measures to maintain tight security.
Credit-card information and other personal data you supply is protected with Secure Sockets Layer (SSL) encryption, a widely-used and accepted security method of the e-commerce industry. While browsing nonsecure sites or pages, you may notice an unlocked padlock icon at the bottom of Web browsers, such as Microsoft Internet Explorer and Netscape Navigator. On secure pages, such as order forms or registration forms, the secure, or locked, padlock icon appears. When you see that locked padlock, you know the site you’re on is secure.
Lippincott Williams & Wilkins member information is protected offline as well. Access to member information is restricted in our administrative offices, available only to employees who need the information to perform their jobs, such as those responsible for billing or customer service.
Further, all employee passwords must be changed regularly. Employees are kept up-to-date on our security and privacy practices and instructed in the importance of maintaining security. Finally, the servers that store personally identifiable information are maintained in a secure environment. We believe these and other measures provide exceptional security for your information.
If you have questions about the security of your information, please free to contact us by mail or e-mail.
Receiving site updates
From time to time, Lippincott Williams & Wilkins may send e-mail announcements about site maintenance as well as updates about the site. They contain important information about membership benefits or changes in our service. These announcements may also be posted on the website itself.
Changes to this policy
Reviewed and updated: October 2012
Contacting Lippincott Williams and Wilkins
If you have questions about this privacy statement, the practices of this site, or your dealings with Lippincott Williams & Wilkins in any way, please feel free to contact us by mail or e-mail:
CEConnection Customer Service
333 Seventh Avenue 19th Floor New York, NY 10001